Shipping policy
At Layyo, every product is carefully prepared, inspected, and packed before dispatch to ensure it reaches you safely and in the best condition possible.
As many of our products are produced in small batches and involve detailed finishing processes, slight processing times may apply before shipment.
Order Processing Time
Orders are typically processed within 1–3 business days.
During high-demand periods, launches, or sale events, processing times may extend slightly. If there are any significant delays, our team will keep you informed.
If your order is time-sensitive, feel free to contact us before placing your order.
Shipping Coverage
We currently ship across most serviceable locations within India.
Please note that delivery availability may vary depending on courier reach and remote-area accessibility.
All orders are dispatched from our operating facility in India.
Estimated Delivery Time
Orders are generally delivered within 2–9 business days after dispatch, depending on your location and courier service availability.
Delivery timelines may occasionally vary due to:
- Public holidays
- Weather conditions
- High shipping volumes
- Regional courier delays
- Unexpected operational disruptions
We appreciate your patience and understanding in such situations.
Order Cancellations
Once an order is placed, it cannot be canceled after processing has begun.
However, if we are unable to fulfill your order for any reason, a full refund will be issued to your original payment method.
For refund-related information, please refer to our Refund Policy.
Packaging & Product Care
All products are securely packed to minimize transit damage and protect delicate printed structures during shipping.
We recommend handling unpacked products with care, especially decorative and lighting items with intricate designs.
Need Help?
If you have any questions regarding shipping, delivery timelines, tracking, or order support, feel free to reach out to us.
We’re always happy to help.